Customer Care Executive job in Dwarka

Job Description

The Customer Care Executive role is a vital position within the sales and customer service domain, focusing on providing exceptional support to customers through contact centers. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The executive will work from home, offering flexibility while maintaining a professional approach to customer interactions. The ideal candidate will possess good communication skills, a friendly demeanor, and the ability to work independently. This position offers an opportunity to contribute to the company's success by ensuring a positive customer experience and fostering long-term customer relationships.

Job Details

• Title: Customer Care Executive
• Occupation Type: Salespersons: Contact Centre
• Number of Vacancies: 1
• Nature of Work: Work from home
• Location: Dwarka
• Work Shift: Day shift
• Candidate Joining Time Frame: Immediately
• Salary: ₹15,500 - ₹18,400 per month
• Job Benefits: Paid Leaves

Roles and Responsibilities

• Respond to customer inquiries promptly and professionally.
• Resolve customer issues and complaints efficiently.
• Maintain accurate records of customer interactions.
• Provide product and service information to customers.
• Collaborate with team members to improve customer service processes.

Selection Criteria

• Accepted Candidate Age: 18 - 60
• Gender: Any
• Assets Required for Job: Smartphone, Internet Connection
• Work Experience: Fresher
• English Requirement: Thoda English
• Minimum Education: 12th pass
• Minimum Academic Score: Any
• Candidate Physical Fitness Required: Yes
• Accepted Candidate Locations: Any
• Candidate Social Category: Open to all
• KYC Verification: Required

About Hiring Organisation

• Organisation Name: DOMESTIC CLUSTER ENTERPRISE
• Location: MAHARASHTRA, Mumbai

Contact Details

Job Poster: Ashish Lele

Disclaimer

The information presented above is derived entirely from inputs by registered employer users on JobsYahan. JobsYahan discourages sharing of misleading information through technological interventions; however, it does not guarantee the accuracy or truthfulness of the information.