Customer Care Executive (Call Centre) job in Mumbai

Job Description

The Customer Care Executive (Call Centre) plays a crucial role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This position requires excellent communication skills and the ability to work under pressure in a fast-paced environment. The executive will handle incoming calls, provide product information, and assist customers with their needs. The role demands a high level of patience and empathy to manage various customer situations. The ideal candidate is proactive, detail-oriented, and committed to delivering exceptional service.

Job Details

• Title: Customer Care Executive (Call Centre)
• Occupation Type: Salespersons: Contact Centre
• Number of Vacancies: 2
• Nature of Work: Work from office
• Location: Mumbai
• Work Shift: Rotational shift
• Candidate Joining Time Frame: Within fifteen days
• Salary: ₹11,880 - ₹14,850
• Job Benefits: Others

Roles and Responsibilities

• Handle customer inquiries and complaints via phone.
• Provide accurate information about products and services.
• Resolve customer issues promptly and efficiently.
• Maintain a positive and professional demeanor at all times.
• Document customer interactions and transactions.
• Follow communication procedures, guidelines, and policies.

Selection Criteria

• Accepted Candidate Age: 21 - 50
• Gender: Any
• Assets Required for Job: Valid Passport, Smartphone
• Work Experience: 1 year 2 months - 1 year 2 months
• English Requirement: Fluency must
• Minimum Education: 12th pass
• Minimum Academic Score: Any
• Candidate Physical Fitness Required: Yes
• Physical Fitness: 6/6 Vision with Spectacles, No Hearing Impairment
• Accepted Candidate Locations: Any
• Candidate Social Category: Open to all
• KYC Verification: Required

About Hiring Organisation

• Organisation Name: AIBUZZ TECHNOVENTURES PRIVATE LIMITED
• Location: Maharashtra, Puja Nagar

Contact Details

Job Poster: Creighton Miranda

Disclaimer

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