Customer Care Executive (Relationship Centre) job in Navi Mumbai

Job Description

The Customer Care Executive at the Relationship Centre plays a crucial role in ensuring customer satisfaction and retention. This position involves interacting with customers to address their inquiries, resolve issues, and provide information about products and services. The role requires excellent communication skills, a friendly demeanor, and the ability to handle customer concerns effectively. The executive will work closely with the sales and support teams to ensure a seamless customer experience, contributing to the overall success of the organization. The ideal candidate is proactive, empathetic, and committed to enhancing customer relationships.

Job Details

• Title: Customer Care Executive (Relationship Centre)
• Occupation Type: Sales Demonstrators
• Number of Vacancies: 14
• Nature of Work: Work from office
• Location: Navi Mumbai
• Work Shift: Day shift
• Continuous Hiring Drive: Yes
• Hiring Drive Duration (Months): 12
• Candidate Joining Time Frame: Immediately
• Salary: ₹15,000 - ₹35,000
• Job Benefits: Bonus, Insurance, Paid Leaves, Others

Roles and Responsibilities

• Interact with customers to provide information and support.
• Resolve customer issues and complaints effectively.
• Maintain a positive and professional demeanor at all times.
• Collaborate with sales and support teams to improve customer experience.
• Document customer interactions and feedback for continuous improvement.

Selection Criteria

• Accepted Candidate Age: 18 - 35
• Gender: Any
• Work Experience: Fresher - 4 years
• English Requirement: Thoda English
• Minimum Education: 12th pass
• Candidate Physical Fitness Required: Yes
• Accepted Candidate Locations: Any
• Candidate Social Category: Open to all
• KYC Verification: Required
• Police Verification: Required
• Drug Test Clearance: Required

About Hiring Organisation

• Organisation Name: JOBPROVIDER CONSULTANCY
• Location: Maharashtra, Shaninagar

Contact Details

Job Poster: HARSHAL GAIKWAD

Disclaimer

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