Job Description

The Operator, Call Centre role involves managing inbound and outbound calls in a work-from-home setting. The individual is responsible for addressing customer inquiries, providing solutions, and maintaining a high level of customer satisfaction. The role requires excellent communication skills and the ability to work independently. The candidate will be part of a continuous hiring drive, with opportunities for bonuses and growth within the organization. This position is ideal for individuals who are comfortable with remote work and have a passion for customer service.

Job Details

Title: Operator, Call Centre
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 1
Nature of Work: work from home
Location: New Delhi
Work Shift: day shift
Part-Time: Yes
Continuous Hiring Drive: Yes
Hiring Drive Duration (Months): 12
Candidate Joining Time Frame: Within a month
Salary: ₹10,000 - ₹50,000
Job Benefits: Bonus

Roles and Responsibilities

Handle inbound and outbound calls professionally.
Provide accurate information and solutions to customer queries.
Maintain a high level of customer satisfaction.
Document all call information according to standard operating procedures.
Follow up on customer calls where necessary.

Selection Criteria

Accepted Candidate Age: 18 - 65
Gender: Any
Assets Required for Job: Basic Phone, Internet Connection
Work Experience: 1 year - 10 years
English Requirement: fluency must
Minimum Education: 12th pass
Minimum Education Stream: Humanities or Arts or Non Technical
Candidate Physical Fitness Required: Yes
Physical Fitness: Open to Physical Activity, No Hearing Impairment
Accepted Candidate Locations: any
Candidate Social Category: open to all
KYC Verification: Required
Police Verification: Required
Drug Test Clearance: Required

About Hiring Organisation

Organisation Name: Freelancer
Location: HIMACHAL PRADESH, Dera Gopipur(T)

Contact Details

Job Poster: Abhishek Bharti

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