Job Description

The Customer Care Executive plays a crucial role in managing customer interactions and ensuring satisfaction. This position involves handling inquiries, resolving complaints, and providing information about products and services. The role requires excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment. The executive will work remotely, offering support through various communication channels. The position demands flexibility to work in rotational shifts and a commitment to delivering exceptional service to enhance customer experience and loyalty.

Job Details

Title: Customer Care Executive
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 1
Nature of Work: work from home
Location: Kozhikode
Work Shift: rotational shift
Continuous Hiring Drive: Yes
Hiring Drive Duration (Months): 100
Candidate Joining Time Frame: Immediately
Salary: ₹0 per month

Roles and Responsibilities

Respond to customer inquiries promptly and professionally.
Resolve customer issues and complaints efficiently.
Provide information about products and services.
Maintain accurate records of customer interactions.
Collaborate with team members to improve customer service processes.
Ensure customer satisfaction and build strong relationships.

Selection Criteria

Accepted Candidate Age: 21 - 52
Gender: Female
Assets Required for Job: Internet Connection, Smartphone
Work Experience: Fresher - 10 years 11 months
English Requirement: thoda english
Minimum Education: diploma after 12th
Accepted Candidate Locations: any
Candidate Social Category: open to all

About Hiring Organisation

Organisation Name: WE HEAL PRIVATE LIMITED
Location: Uttar Pradesh, Krishna Nagar Colony

Contact Details

Job Poster: RITVIK SINGH

Disclaimer

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