Job Description

The Customer Care Executive (Call Centre) plays a crucial role in providing exceptional customer service and support. This position involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The executive will work in a dynamic call center environment, using effective communication skills to address customer needs and provide solutions. The role requires patience, empathy, and the ability to work efficiently under pressure. The successful candidate will be a team player who can adapt to various situations and maintain a positive attitude. This is an excellent opportunity for individuals looking to start or advance their career in customer service within a supportive and professional setting.

Job Details

Title: Customer Care Executive (Call Centre)
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 10
Nature of Work: Work from office
Location: Chennai
Work Shift: Day shift
Candidate Joining Time Frame: Immediately
Salary: ₹8,500 - ₹25,000
Job Benefits: Paid Leaves

Roles and Responsibilities

Handle inbound and outbound customer calls professionally.
Resolve customer inquiries and complaints in a timely manner.
Provide accurate information about products and services.
Maintain customer records by updating account information.
Work collaboratively with team members to achieve customer satisfaction goals.

Selection Criteria

Accepted Candidate Age: 20 - 35
Gender: Any
Work Experience: Fresher - 15 years
English Requirement: Thoda English
Minimum Education: 10th pass
Can Divyangjan Apply: Yes
Divyangjan Categories: Dwarfism, Acid Attack Victims
Accepted Candidate Locations: Same state
Candidate Social Category: Open to all

About Hiring Organisation

Organisation Name: JRA Enterprises
Location: TAMIL NADU, Ambattur

Contact Details

Job Poster: John Anesh

Disclaimer

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