Job Description

The Customer Care Executive (Call Centre) role involves handling customer inquiries and providing support through various communication channels. The individual will address customer concerns, resolve issues, and ensure customer satisfaction. This position requires excellent communication skills and the ability to work in a fast-paced environment. The candidate will be part of a dynamic team and will be expected to maintain a high level of professionalism and efficiency. The role offers opportunities for growth and development within the organization.

Job Details

Title: Customer Care Executive (Call Centre)
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 53
Nature of Work: work from office
Location: Bengaluru
Work Shift: rotational shift
Continuous Hiring Drive: Yes
Hiring Drive Duration (Months): 12
Candidate Joining Time Frame: Immediately
Salary: ₹11,500 - ₹30,100
Job Benefits: Insurance, Shift Allowance, Bonus, Paid Leaves

Roles and Responsibilities

The Customer Care Executive will manage inbound and outbound calls, handle customer inquiries, and provide accurate information. They will resolve customer complaints, follow communication scripts, and maintain customer records. The role requires collaboration with team members to improve customer service processes and meet performance targets.

Selection Criteria

Accepted Candidate Age: 18 - 33
Gender: Any
Assets Required for Job: Smartphone
Work Experience: 6 months - 10 years 2 months
English Requirement: fluency must
Minimum Education: 10th pass
Minimum Academic Score: third division
Candidate Physical Fitness Required: Yes
Accepted Candidate Locations: any
Candidate Social Category: open to all
KYC Verification: Required
Police Verification: Required
Drug Test Clearance: Required

About Hiring Organisation

Organisation Name: Skylar Consultancy
Location: Karnataka, Vinayaka Nagar

Contact Details

Job Poster: sana skylar

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