Job Description

The Customer Care Executive (Call Centre) is responsible for handling customer inquiries and resolving issues efficiently. This role requires excellent communication skills and the ability to work in a fast-paced environment. The executive will interact with customers via phone, providing information and support on products and services. The ideal candidate is patient, empathetic, and committed to delivering exceptional customer service. This position offers opportunities for growth and development within the company, making it a great opportunity for those looking to build a career in customer service.

Job Details

Title: Customer Care Executive (Call Centre)
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 150
Nature of Work: work from office
Location: Sahibzada Ajit Singh Nagar
Work Shift: day shift
Continuous Hiring Drive: Yes
Hiring Drive Duration (Months): 12
Candidate Joining Time Frame: Immediately
Salary: ₹9,930 - ₹14,880
Job Benefits: Overtime, Paid Leaves, Shift Allowance

Roles and Responsibilities

The Customer Care Executive will manage and resolve customer queries, provide product information, and ensure customer satisfaction. They will maintain records of customer interactions, follow communication procedures, and offer feedback to improve service processes. The executive will also collaborate with team members to address complex issues and escalate them when necessary.

Selection Criteria

Accepted Candidate Age: 18 - 30
Gender: Any
Work Experience: Fresher - 5 years
English Requirement: thoda english
Minimum Education: 12th pass
Candidate Physical Fitness Required: Yes
Accepted Candidate Locations: any
Candidate Social Category: open to all

About Hiring Organisation

Organisation Name: PROTALK SOLUTIONS PRIVATE LIMITED
Location: Punjab, Phase-8

Contact Details

Job Poster: Digvijay Sharma

Disclaimer

The information presented above is derived entirely from inputs by registered employer users on JobsYahan. JobsYahan discourages sharing of misleading information through technological interventions; however, it does not guarantee the accuracy or truthfulness of the information.