Job Description

The Customer Care Executive role is a vital position within the sales and customer service domain, focusing on providing exceptional support to customers through contact centers. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The executive will work from home, offering flexibility while maintaining a professional approach to customer interactions. The ideal candidate will possess good communication skills, a friendly demeanor, and the ability to work independently. This position offers an opportunity to contribute to the company's success by ensuring a positive customer experience and fostering long-term customer relationships.

Job Details

Title: Customer Care Executive
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 1
Nature of Work: Work from home
Location: Dwarka
Work Shift: Day shift
Candidate Joining Time Frame: Immediately
Salary: ₹15,500 - ₹18,400 per month
Job Benefits: Paid Leaves

Roles and Responsibilities

Respond to customer inquiries promptly and professionally.
Resolve customer issues and complaints efficiently.
Maintain accurate records of customer interactions.
Provide product and service information to customers.
Collaborate with team members to improve customer service processes.

Selection Criteria

Accepted Candidate Age: 18 - 60
Gender: Any
Assets Required for Job: Smartphone, Internet Connection
Work Experience: Fresher
English Requirement: Thoda English
Minimum Education: 12th pass
Minimum Academic Score: Any
Candidate Physical Fitness Required: Yes
Accepted Candidate Locations: Any
Candidate Social Category: Open to all
KYC Verification: Required

About Hiring Organisation

Organisation Name: DOMESTIC CLUSTER ENTERPRISE
Location: MAHARASHTRA, Mumbai

Contact Details

Job Poster: Ashish Lele

Disclaimer

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