Job Description

A Customer Care Executive (Call Centre) is responsible for handling customer inquiries, resolving issues, and providing excellent service over the phone. The role involves understanding customer needs, offering solutions, and ensuring customer satisfaction. This position requires good communication skills, patience, and the ability to work under pressure. The ideal candidate will be proactive, empathetic, and able to handle a high volume of calls efficiently.

Job Details

Title: Customer Care Executive (Call Centre)
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 5
Nature of Work: work from office
Location: Varanasi
Work Shift: day shift
Candidate Joining Time Frame: Within fifteen days
Salary: ₹7,000 - ₹25,000
Job Benefits: Others

Roles and Responsibilities

Handle incoming customer calls and provide solutions to their queries.
Resolve customer complaints and escalate issues when necessary.
Maintain accurate records of customer interactions.
Follow communication procedures, guidelines, and policies.
Meet personal/team qualitative and quantitative targets.
Provide accurate, valid, and complete information by using the right methods/tools.

Selection Criteria

Accepted Candidate Age: 18 - 40
Gender: Female
Work Experience: Fresher - 5 years
English Requirement: good english
Minimum Education: graduate
Minimum Academic Score: any
Certifications Required: none
Candidate Physical Fitness Required: Yes
Accepted Candidate Locations: same state
Candidate Social Category: open to all

About Hiring Organisation

Organisation Name: EDUMYRA SERVICES PRIVATE LIMITED
Location: Uttar Pradesh, Jagatganj

Contact Details

Job Poster: Pooja Gupta

Disclaimer

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