Job Description

The Associate – CRM is responsible for managing customer relationships and ensuring satisfaction. This role involves handling customer inquiries, resolving issues, and maintaining records of interactions. The associate works to improve customer experience by providing timely and accurate responses. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will have a customer-centric approach and the ability to handle multiple tasks efficiently.

Job Details

Title: Associate – CRM
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 4
Nature of Work: work from office
Location: Thiruvananthapuram
Work Shift: day shift
Candidate Joining Time Frame: Immediately
Salary: ₹25,000 - ₹60,000
Job Benefits: Bonus, Others

Roles and Responsibilities

Handle customer inquiries and provide appropriate solutions.
Maintain accurate records of customer interactions.
Resolve customer issues promptly and efficiently.
Collaborate with team members to improve customer service processes.
Communicate effectively with customers and internal teams.

Selection Criteria

Accepted Candidate Age: 20 - 45
Gender: Female
Work Experience: 1 month - 5 years 1 month
English Requirement: good English
Minimum Education: graduate
Accepted Candidate Locations: same state
Candidate Social Category: open to all
KYC Verification: Required
Police Verification: Required
Drug Test Clearance: Required

About Hiring Organisation

Organisation Name: LEOBISS INTERNATIONAL PRIVATE LIMITED

Location: Kerala, DPI

Contact Details

Job Poster: Vivek V

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