Job Description

The Customer Care Executive (Call Centre) is responsible for handling customer inquiries, complaints, and support requests via phone. The role involves providing excellent customer service, resolving issues promptly, and ensuring customer satisfaction. This position requires good communication skills and a customer-focused approach. The ideal candidate will be patient, attentive, and able to handle a high volume of calls efficiently.

Job Details

Title: Customer Care Executive (Call Centre)
Occupation Type: Salespersons: Contact Centre
Number of Vacancies: 15
Nature of Work: work from office
Location: Delhi
Work Shift: day shift
Hiring Drive Duration (Months): 1
Candidate Joining Time Frame: Immediately
Salary: ₹12,000 - ₹22,000
Job Benefits: Overtime, Accommodation, Paid Leaves

Roles and Responsibilities

Answer incoming calls from customers
Resolve customer complaints and issues
Provide information about products and services
Maintain accurate records of customer interactions
Follow up on customer inquiries
Ensure customer satisfaction

Selection Criteria

Accepted Candidate Age: 18 - 35
Gender: Any
Work Experience: 1 month - 5 months
English Requirement: thoda english
Minimum Education: any
Minimum Academic Score: any
Certifications Required: none
Candidate Physical Fitness Required: Yes
Accepted Candidate Locations: any
Candidate Social Category: open to all
KYC Verification: Required

About Hiring Organisation

Organisation Name: Akash Gupta
Location: DELHI, New Delhi

Contact Details

Job Poster: Akash Gupta

Disclaimer

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