Job Description

The Service Advisor plays a crucial role in enhancing customer satisfaction by ensuring that all service-related queries and issues are effectively addressed. This position involves working closely with customers to understand their needs and provide appropriate solutions. The Service Advisor is responsible for maintaining a high level of customer service, managing service appointments, and coordinating with the service team to ensure timely and efficient service delivery. The role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Job Details

Title: Service Advisor
Occupation Type: Representatives: Commercial Sales
Number of Vacancies: 500
Nature of Work: work from office
Location: Kolkata
Work Shift: day shift
Candidate Joining Time Frame: Immediately
Salary: ₹12,000 - ₹20,000
Job Benefits: Others

Roles and Responsibilities

Assist customers with service-related inquiries and issues.
Schedule and manage service appointments efficiently.
Coordinate with the service team to ensure timely service delivery.
Maintain accurate records of customer interactions and transactions.
Provide feedback and suggestions to improve customer service processes.

Selection Criteria

Accepted Candidate Age: 18 - 45
Gender: Any
Work Experience: 2 years 6 months - 2 years 10 months
English Requirement: good english
Minimum Education: 12th pass
Candidate Physical Fitness Required: Yes
Accepted Candidate Locations: any
Candidate Social Category: open to all
KYC Verification: Required
Police Verification: Required
Drug Test Clearance: Required

About Hiring Organisation

Organisation Name: BHARTI AXA LIFE INSURANCE CO. LTD
Location: West Bengal, Elgin

Contact Details

Job Poster: Biswajit Mridha

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